Why Gambles?

At Gambles, produce is everything. Our business provides the widest assortment of top-quality fruits and vegetables for the wholesale, foodservice, and retail sectors. With a history dating back to the early 1900’s, Gambles has grown and evolved into one of the largest produce wholesalers in Canada. Our goal is to be the supplier of choice for all our customers’ needs.

Our people are the backbone of our business! We have a “hire-from-within” mentality at Gambles, which means we put extra focus on developing our people and giving them unique career advancement opportunities. Just like our products and our customer-base, we love to see our people grow!

We offer a competitive benefits package with employer covered health and dental benefits (you don’t pay the premiums!) and a company matched Pension Plan for our full-time employees.

Job Description

The Operations Supervisor will report directly to the General Manager of Operations. This position is responsible for direct supervision of the warehouse employees to ensure the efficient, clean, and safe handling of products that meet quality and service standards. You will be responsible and accountable for providing positive leadership and oversight to the Shipping & Receiving teams ensuring a high level of service standard and effectiveness of all aspects of the distribution center operations.

This individual will work primarily out of the 302 Dwight Avenue DC facility but will require the ability to travel to our Ontario Food Terminal location on occasion. Although the primary schedule for this individual is 40 hours per week, our ideal candidate can work a flexible schedule to accommodate the needs of the business which may include occasional evenings and weekends.

Responsibilities

• Supervise all inbound and outbound shipments to ensure they are accurate, meet quality standards and are carried out in a timely manner.
• Understand relevant warehouse SOP’s and systems utilizing Warehouse, ERP, Payroll and Labour Management software.
• Analyze and communicate to Operations Management recommendations that improve efficiency and reduce process waste.
• Assist in training and motivating employees to increase operational effectiveness.
• Develop and implement shipping and receiving work schedules and assignments to ensure an effective and efficient use of labour while maintain excellent internal customer service.
• Ensure that all reports for warehouse activity are prepared timely and effectively.
• Monitor and manage warehouse employees’ timesheets, schedules, and Time Off Requests in Dayforce.
• Advise Operations Management and People Development of any attendance/tardiness/performance issues with warehouse employees.
• Ensure compliance of Health and Food safety policies and practices.
• Provides general communication on relevant safety issues and concerns.

Candidate Requirements:

• A college/University diploma/degree in related logistics field or 3+ years experience in warehouse and distribution operations.
• Demonstrated leadership in communicating, organizing, and motivating goals and objectives to front line staff.
• Demonstrated record of providing excellence in customer service.
• Experience mapping, analyzing, and implementing operational process improvements through data and number trends.
• Demonstrated proficiency in MS Excel (level 2-intermediate), Word and PowerPoint.
• Familiar with all material handling equipment.
• Knowledge of all appropriate health and safety practices.

Personal Attributes:

• Strong leadership and team development skills.
• Analytical, problem-solving skills and financial management.
• Ability to manage competing priorities with positive outcomes.
• Results driven through overall team performance.
• Demonstrate a positive “Can-Do” attitude.
• Exceptional interpersonal, verbal, and written communication skills.
• Detail-oriented and well organized.
• Ability to readily adapt and be flexible in a fast-paced environment.
• Professional and committed.

Gambles Group of Companies is an equal opportunity employer situated in a heritage building at 165 The Queensway and encourages applications from individuals with disabilities. Accommodations are available upon request for applicants and colleagues with disabilities throughout all stages of the selection process.